Communications
  • So i just penned a whole thing, hit one button and it's all gone - which I suppose speaks to my frustration, so here it is in a nutshell, please chime in if you've experienced this and have any input:

    No one reads emails anymore - how are we supposed to be in touch with our ensembles? It's not the length or brevity of the msg, they just don't get opened at all, for groups these people volunteered to be a part of. A yute in one of my choirs suggested mass-texts, which for a short time had some success, but not much. Texts are also obviously a limited mode of communication.

    Not a luddite, open to trying anything - this is all ages, various groups and sizes of groups.

    Anyone else notice this?
    Thanked by 1LauraKaz
  • Yes, even very to-the-point emails don't get read by many. I discovered this accidentally when I slightly rescheduled a practice and more than half the choir showed up at the regular time. It was unfortunate but I had clearly spelled it out in the email. It may even have been a good reminder to at least open and skim the damn thing.

    We also have a chat group, which helps a little to build a 'choir community' (sharing recordings and other things) and spread important news. Maybe that could be helpful for you.
  • MatthewRoth
    Posts: 3,212
    We have a group chat but I don’t like it since I can’t share PDFs (or any documents).

    It also gets off topic because we’re the men’s schola and act like friends. Which is good but a tad annoying. And even with it muted 10 PM fun messages are annoying.

    A WhatsApp group is the best way, but yeah, people won’t read things.

    We used to use the group feature on the app used for our parish’s communication. Except it’s slow. No file sharing. It’s hard to type in it and God forbid you make a mistake or accidentally rotate your device without the rotation lock. Our pastor uses it to ask us things but he knows that it isn’t ideal.
  • AbbysmumAbbysmum
    Posts: 105
    Yeah, we noticed that with emails too. We're going to try WhatsApp as many of our members are young and relatively new to Canada, and they all use WhatsApp for their day-to-day communications.

    I also noticed my kids (Gen Z and younger) do not use email. Nor do my Boomer parents. So maybe it's a generational thing?
  • Liam
    Posts: 5,464
    Email is still better than trying to call people by telephone.

    And whatever you do, do *not* do an audio text message.

    You might try polling the group about the best ways to reach them. At least that would be a gesture of seeking feedback. Ultimately, when a method is decided upon, it's each individual's responsibility to respect and follow that method.
  • I recently asked my choir what mode they would like to communicate, and a number of people really liked the idea of a GroupMe thread, so I'm going to start one of those.

    Typically, I have the best success texting the group (but with a mix of android and iphones, this doesn't work that well, and people sometimes reply to old text chains that include people no longer in the choir, hence my desire to moderate a groupme group, so I can control who has access). I put up weekly choral ordos with practice tracks and other things, so I will send out a text with the link to that week's ordo, and give any special cliff notes at that time. Emails are really hit or miss.
  • Our parish uses Flocknote for communication among groups (servers, choir, hospitality, etc.). I like it because you can see who has and who has not opened what you've sent (opened, no guarantee that they actually read it though). It also has a function which will allow you to send shorter messages via text.
    Thanked by 1Chant_Supremacist
  • MatthewRoth
    Posts: 3,212
    a number of people really liked the idea of a GroupMe thread, so I'm going to start one of those.


    GroupMe has a poor attachment system which is to say nothing can be sent besides things from your camera roll/gallery/whatever it is called for your device. I mentioned my preference for WhatsApp, which our chief would do as he’s from a country where it is normative. And I think that sending a pdf is essential for music (and not just sending music: sending documents as a pdf is a part of the job).

    I can’t even send one in mixed group messages with iOS and Android: I would have insisted on WhatsApp for that reason alone if it were up to me. But it also lacks basically anything useful (GroupMe, not WhatsApp— do you people think that I’d make this mistake?) : text formatting, lists… even Messenger, on mobile, has formatting.

    WA doesn’t require an account for another platform which rules out Messenger (although apparently people do use it without FB and it’s apparently played the role that WA does in Nordic countries so I don’t know, but it’s above only GroupMe in my rankings).
  • TCJ
    Posts: 1,034
    We use Flocknote along with Dropbox for file sharing. Just send the link via text message. Works well enough.

    As far as people reading stuff, text message/flocknote seems to be the best manner for my members.
    Thanked by 1trentonjconn
  • MatthewRoth
    Posts: 3,212
    I think that my objection to a drive is that it's one more email or account to manage, one more cloud plan to pay for. And it gets cluttered quickly.
  • Re email: most people don't have a PC or laptop at home any more. Email only really worked when they did.

    Messages now need to be super-short, no fluff, in WhatsApp - with strongly enforced group norms about keeping the chat for a chat-group, and the official stuff for the official one.
  • Liam
    Posts: 5,464
    If you're delivering PDFs electronically, either a kiosk or email work better than messages - better to use a message to alert/point to the kiosk or email. People can save them to a Notes or Book or similar file/library app on electronic tablets.

    I use edited screencaps for sharing images of smaller things that are being sent via message.
  • AbbysmumAbbysmum
    Posts: 105
    Those of you who use Flocknote... does your parish have it, or did you just sign up for it on your own. I see it's free to use for groups of under 40.
  • GerardH
    Posts: 620
    As an aside for @MatthewRoth, WhatsApp does support some formatting:

    _underscores_ for italics
    *asterisks* for bold
    Starting a line with hyphen+space creates a dot pointed list
  • MatthewRoth
    Posts: 3,212
    I said that it did. The it is not clear, but it does not refer to WhatsApp.
  • MatthewRoth
    Posts: 3,212
    Messages now need to be super-short, no fluff, in WhatsApp - with strongly enforced group norms about keeping the chat for a chat-group, and the official stuff for the official one.


    Yeah this is sort of my problem. WA also allows mods-only messages and then you can DM the mods for anything like missing rehearsal, questions, etc.
  • Those of you who use Flocknote... does your parish have it, or did you just sign up for it on your own. I see it's free to use for groups of under 40.


    I'm fairly sure our version is the paid version. I work for an ordinariate parish, and I believe the entire Ordinariate of the Chair of St. Peter uses Flocknote as its official means of this sort of communication. It was certainly already in place when I stepped into this position.
    Thanked by 1PhinneasPublick
  • AbbysmumAbbysmum
    Posts: 105
    I'm fairly sure our version is the paid version. I work for an ordinariate parish, and I believe the entire Ordinariate of the Chair of St. Peter uses Flocknote as its official means of this sort of communication. It was certainly already in place when I stepped into this position.


    Well, then there's a thought. I know the Archdiocese uses it for inter-parish communications. Worth investigating. Thanks for the reply!
    Thanked by 1trentonjconn
  • how are we supposed to be in touch with our ensembles?


    Even with verbal face-to-face communication several weeks in a row, ensembles will still miss beats on things you try to tell them, so imagine how email or texting will go.

    My way is to construct the whole season 3-6 months in advance, with contingencies, and make a cloud folder with all the scores there already. That way, the onus is on the participants to visit the site themselves in advance to see what they're supposed to be doing if they want to fully participate. If the onus is on you to get their attention, instead of on them to figure out what to do, things fall apart too easily even for the most organized folks.